Join Sentomus
Choose your participation plan
Sentomus is free for all museums. Optional paid plans give you more respondents, longer survey availability, and deeper reporting.
Participation fees per year
| Museum size (FTE) | Member | Pro | Ambassador |
|---|
| Less than 5 FTE | Free | | |
| 5 to 19 FTE | Free | | |
| 20 to 49 FTE | Free | | |
| 50 to 75 FTE | Free | | |
| More than 75 FTE | Free | | |
Prices per year excl. VAT, based on museum staff size (FTE). Groups receive reduced fees.
Exchange rates are approximate and updated periodically.
| Feature |
Member Free |
Pro Add-on |
Ambassador Premium |
| Full personalised visitor survey | ✓ | ✓ | ✓ |
| Live dynamic dashboard | ✓ | ✓ | ✓ |
| Multilingual (up to 6 languages) | ✓ | ✓ | ✓ |
| Personalised communication materials | ✓ | ✓ | ✓ |
| European benchmarking report + webinar | ✓ | ✓ | ✓ |
| Survey respondents | Up to 100 | Unlimited | Unlimited |
| Survey availability | 6 months | 12 months | 12 months |
| Extra helpdesk support | — | ✓ | ✓ |
| Trend measurement over time | — | ✓ | ✓ |
| Group participation + group report | — | ✓ | ✓ |
| Short thematic surveys 2026 | — | ✓ | ✓ |
| Surveys for temporary exhibitions or events 2026 | — | ✓ | ✓ |
| Dynamic audio interviews Coming 2026 | — | ✓ | ✓ |
| Individual museum research report | — | — | ✓ |
| Benchmarking with peer museums | — | — | ✓ |
| Executive summary for board | — | — | ✓ |
| Raw visitor data access | — | — | ✓ |
| Feature |
Member Free |
Pro Add-on |
Ambassador Premium |
| Full personalised visitor survey | ✓ | ✓ | ✓ |
| Live dynamic dashboard | ✓ | ✓ | ✓ |
| Multilingual (up to 6 languages) | ✓ | ✓ | ✓ |
| Personalised communication materials | ✓ | ✓ | ✓ |
| European benchmarking report + webinar | ✓ | ✓ | ✓ |
| Survey respondents | Up to 100 | Unlimited | Unlimited |
| Survey availability | 6 months | 12 months | 12 months |
| Extra helpdesk support | — | ✓ | ✓ |
| Trend measurement over time | — | ✓ | ✓ |
| Group participation + group report | — | ✓ | ✓ |
| Short thematic surveys 2026 | — | ✓ | ✓ |
| Voice interviews (2026) 2026 | — | ✓ | ✓ |
| Individual museum research report | — | — | ✓ |
| Benchmarking with peer museums | — | — | ✓ |
| Executive summary for board | — | — | ✓ |
| Raw visitor data access | — | — | ✓ |